Bureau of Information Services

The Bureau of Information Services consists of a Staff Sergeant/Bureau Chief, one full-time court officer, 10 civilian communications personnel, one full-time and one-part time records clerk. This bureau is responsible for records, evidence, property and communications.  The Augusta Police Department Communications Center provides dispatching services for the Police Department, Fire Department and EMS services. The Town of Hallowell also contracts for Police and Fire dispatching services. The Communication Center is staffed 24/7/365. The Communication Center also answers incoming telephone calls to the Department. Along with the obvious radio/telephone work, the dispatchers are also called upon for records management, data entry, collection of city fees, and other clerical duties during the course of their shift.

The court officer is responsible for the processing of evidence and recovered property. This officer is the liaison with the court system.

The records clerks are responsible for meeting people and the lobby window and are usually the first people you see as you walk into the department. They process department paperwork and requests for information. They are extremely busy in their duties.

The Augusta Police Department has a TDD (Telecommunications Device for the Deaf).
TDD (207) 626-3003

Bureau Chief:     Staff Sergeant Eric Lloyd
                               207-626-2370, ext. 3409

Dispatchers