Frequently Asked Questions

In a life or health threatening emergency outside of normal operating hours, please contact Maine 211 or the Augusta Police Department at 207-626-2370.

Does everyone have to fulfill work requirements?

Do I have to be an Augusta resident to get assistance?

How can I apply?

How is General Assistance different from other programs?

How long can I continue to get help?

How long does it take to apply?

How much assistance can I get?

I have an emergency – my electricity was just shut off. Will the City pay CMP to reconnect my service?

If I'm eligible will I get a check?

What am I required to do to stay eligible?

What do I need to bring with me to apply?

What if I can't get to your office?

What if I don't agree with the decision made?

What if I have an emergency and you aren't open?

What is General Assistance?

When will I get help?

Who will know that I applied for General Assistance?